Responsible Gaming at b8ny
Gambling should be entertainment and nothing more. At b8ny, we provide a full set of tools and services so every player can gamble safely and responsibly.
Gambling should be entertainment
The b8ny platform is designed for players in Myanmar to enjoy as entertainment. We recognise that casino gambling can become unpleasant and, when real money is involved, a serious challenge for some people. That is why responsible gaming is one of b8ny's core values.
You should play with a clear understanding that you can lose money in casino gambling. Only play with money you can afford to lose, and remember that gambling is not a way to earn income. On this page you can read in detail about the protection tools, limits, and support we provide.
Gambling should be for fun and entertainment, not a way to deal with stress, financial problems, or relationship issues. We encourage you to read the information on this page carefully so that gambling stays a good form of entertainment.
Protection tools we provide
b8ny provides tools so every player can set their own limits and stay in control of their gambling.
Deposit Limit
You can set your own limit on how much you deposit per day, per week, or per month. If you want to lower the limit, it takes 24 hours to take effect. If you want to raise it, it can be done immediately.
Session Time Limit
You can limit how many hours you play per week. When you reach the limit, you will be automatically logged out and cannot continue playing for the remainder of the period.
Self-Exclusion
If you want to stop gambling temporarily or permanently, you can choose Self-Exclusion. The available options are 6 months, 1 year, or permanent exclusion.
Time Alert
When you have been playing continuously for a set period, you will receive an alert and we recommend taking a break. This helps you stay aware of how long you have been playing.
Gambling History Review
You can check your past gameplay, deposits, withdrawals, and betting records at any time. This helps you understand your own gambling patterns.
24/7 Support
If you have concerns about your gambling, you can contact us in Burmese via 24-hour Live Chat. You can also email [email protected].
21+ only to play
You must be at least 21 years old to play at b8ny. Minors and underage individuals are strictly prohibited from using the platform. Parents and guardians must ensure their gaming accounts are secure and take care that their children cannot access them. We enforce this rule through age verification during registration.
Signs that gambling may be a problem
If 3 or more of the following signs apply to you, take note that gambling may be becoming a problem.
- You play for longer because you want to win back money you've lost.
- After running out of your gambling budget, you find yourself using borrowed money, school fees, or family funds.
- You hide your gambling from family and friends.
- On bad days you feel angry, irritable, or drained.
- You've tried to stop gambling but feel like you can't.
- You neglect responsibilities at work, school, or with your family.
- You gamble to escape feelings of restlessness, stress, or wanting to get away from things.
- You constantly think about gambling and find it hard to focus on other things.
Ways to protect yourself
Every player at b8ny can activate self-exclusion and limit tools instantly via Live Chat.
Temporary self-exclusion
You can pause your play for 30 days up to 6 months. During this period, you will not be able to log in to your account even if you try.
Permanent self-exclusion
If you want to step away from gambling for good, you can permanently close your account and delete your data. This decision cannot be reversed.
Deposit limit
You can set a weekly or monthly cap on how much you deposit to stay within your budget. If you want to lower the limit, it will take effect after a 24-hour hold.
Time-out
When you need a short break, you can choose a weekly or monthly time-out. You will not be able to log in until the period is over.
To activate any of these tools, contact us via 24-hour Live Chat or email [email protected]. Our support team is available 24 hours in Burmese. We will action any self-exclusion request immediately.
Guidelines for playing safely
Follow these guidelines to keep gambling fun and recreational.
Set a budget in advance — Decide how much you're going to spend before you play and don't go over that amount. Only play with money you can afford to lose.
Set a time limit — Decide how much time you'll spend playing each week and set an alarm. Stop when your time is up.
Don't chase losses — Playing more to win back money you've lost can make things worse.
Don't rely on gambling — Don't depend on gambling to solve financial problems or as a source of income. Gambling is not a way to make money.
Don't play when you're under pressure — Avoid gambling when you're angry, sad, stressed, or under the influence of drugs or alcohol.
Turn to family and support services — If you feel there's a problem, don't be embarrassed — reach out to family or contact b8ny's Live Chat for help.
Take regular breaks — Stop playing at least once every hour to drink water and stretch. Long sessions reduce your ability to make good decisions.
How to Get Help
If you feel that gambling is becoming a problem, don't keep it to yourself. b8ny's support team is ready to help.
Contact us via Live Chat
Live Chat is open 24 hours and you can discuss responsible gambling matters in Burmese. Requests to set betting limits are handled immediately through Live Chat.
Contact us via Email
You can send written messages about gambling problems to [email protected]. Our support team will keep a record and follow up with you.
We take your privacy seriously. When you reach out about a gambling problem, our support team will listen carefully and help you activate protection tools. We always put our players' wellbeing ahead of profit.
Play Safely
Gambling should be fun entertainment only. You can play b8ny's games safely, and if you have any questions you can read our FAQ.